01. CAN I USE MY EXISITING LOGO ELMENTS? (NOT MY WORK)

YES OF COURSE, I JUST CANNOT CHANGE THAT DESIGN FOR YOU IN ANYWAY. AS YOU HAVE PURCHASED THE DESIGN, IT IS YOURS HOWEVER, I CANNOT ADD TO THAT LOGO OR REWORK THAT LOGO IN ANYWAY AS IT IS ANOTHER DESIGNER'S WORK. 

02. WHAT IF I DON'T HAVE A LOGO OR BRANDING YET?

TOTALLY FINE, I ADD ON MY LOGO PACKAGE AT HALF PRICE FOR YOU TO ANY OF THE WEBSITE PACKAGES YOU CHOOSE (LOGO PACKAGE VALUED AT $444.00 AUD) AND I WILL ALSO PROVIDE YOU A SEPERATE CREATIVE BRIEF FOR THIS PROJECT, FULL INCLUSIONS OF THIS PACKAGE APPLY.

03. WHAT PLATFORMS DO YOU USE?

CURRENTLY I BUILD WEBSITES ON WIX AND SHOPIFY WHICH PROVIDE ALL THIRD PARTY PAYMENT PROVIDERS (PAYPAL, AFTERPAY, ZIP, ETC) AND I PROVIDE ALL GRAPHICS IN VARIOUS FORMATS SUCH AS AI, JPEG, PDF AND PNG TRANSPARENT. ALL WEBSITE PLATFORMS USED HAVE A EASY AND USER FRIENDLY PORTAL FOR YOU TO ACCESS YOUR WEBSITE INFORMATION AND ANALYTICS POST DEVELOPMENT.

04. WHAT IF I DON'T LIKE MY DESIGN?

LOOK IT'S NEVER HAPPENED IN THE WEBSITE PROCESS IN MY CAREER HOWEVER, I DO OFFER SEVERAL REVISION PROCESSES WHERE I SEND YOU THE LINK TO THE WEBSITE, I OFFER 3 STAGES OF REVISIONS AND WE CAN CHANGE OR ADD  ANYTHING YOU NEED IN THIS TIME. IF FOR SOME REASON YOU WERE TO PULL OUT OF THE JOB, THE 50% DEPOSIT WILL BE KEPT AND YOUR JOB WILL BE CANCELLED HOWEVER ALL IMAGERY, DESIGNS AND DEVELOPMENT REMAINS THE PROPERTY OF CASSANDRA J CREATIVE.

05. WHAT ARE THE ONGOING COSTS OF RUNNING A WEBSITE?

AS I SAID, I DO PROVIDE A NO HIDDEN COSTS QUOTE IN REGARDS TO THE DESIGN AND DEVELOPMENT OF YOUR WEBSITE. HOWEVER, ALL WEBSITE PLATFORMS DO HAVE A MONTHLY OR ANNUAL SUBSCRIPTION THAT YOU WILL NEED TO PAY DEPENDING ON THE LEVEL OF YOUR SUBSCRIPTION IT CAN BE ANYWHERE BETWEEN $29.00 AND $60.00 A MONTH.  ANY THIRD PARTY APPS THAT ARE ADDED TO YOUR WEBSITE THAT HAVE A SUBSCRIPTION FEE WILL ALSO BE CHARGED MONTHLY OR ANNUALLY DEPENDING ON WHAT OPTION YOU CHOOSE POST DEVELOPMENT. I DO COVER THE COSTS OF THE MONTHLY SUBSCRIPTIONS OF THE WEBSITE PLATFORM AND THIRD PARTY APPS WHILST DESIGNING AND DEVELOPING YOUR WEBSITE HOWEVER, UPON TRANSFER AND COMPLETION, YOUR FINANCIAL DETAILS WILL NEED TO BE ADDED FOR THESE COSTS. 

06. IS THERE WEBSITE TRAINING?

YES, I DO PROVIDE A WEBSITE TRAINING MANUAL POST DEVELOPMENT VIA A PDF DOCUMENT, YOU CAN KEEP THIS DOCUMENT AND REFER BACK TO IT AT ANYTIME. THIS WILL COVER ALL THE BASICS OF EVERYTHING YOU NEED TO KNOW FOR YOUR WEBSITE TO RUN SMOOTHLY.